The Skipit ApS- Terms and Conditions 2021

 

Skipit ApS
Rosenørns Allé 31, 1st floor
1970 Frederiksberg C
Business number: 40972757

Skipit, is a financial technologies company with a core aim ‘to allow everyone travel like a local’ that combines innovation and customer experience to help push the sustainable agenda within the tourism and travel industry. We work within three key areas: Transport, Leisure and Payment.

General Conditions

We reserve the right to modify or terminate the Skipit service for any reason, without notice at any time.

We reserve the right to alter these ‘Terms of Use at any time.’ You will be notified each time these are changed.

We reserve the right to refuse service to anyone for any reason at any time.

We reserve the right to force closure of any username that becomes inactive, violates trademark, or may mislead other users.

We reserve the right to remove content and accounts containing content that we determine unlawful, offensive, threatening, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use.

We reserve the right to reclaim usernames on behalf of businesses or individuals that hold legal claim or trademark on those usernames.

By using our app you automatically agree to the terms and conditions set out below, and agree to uphold these terms to your best ability.

Basic terms on content Skipit:

  1. You must be 16 or older to use the service

  2. You will not post any nude, partially nude or sexually suggestive content

  3. You are solely responsible for the content for example pictures, descriptions, comments, geotag’s uploaded by your username

  4. Your password and personal information are your responsibility to protect 

  5. You must not abuse, harass, threaten, impersonate or intimidate other users or neighborhoods representatives and businesses.

  6. You must not use Skipit for any illegal and unauthorized activity. And you agree to comply with the laws of the country you are in. 

  7. You must not try to hack into Skipit’s technology or adapt it in any way. This includes our partners API’s or technologies.

  8. You must not crawl, scrape, or otherwise cache any content from Skipit including but not limited to user profiles and photos.

  9. You must not create spam on the platform, or create a user for the purpose of distributing spam.

  10. You shall not send, or attempt to submit any viruses or worms into the Skipit technology. 

  11. Before uploading any content you must be aware of any copyright infringements. 

 

Should you be found to violate any of the rules above we reserve the right to terminate your profile and history on Skipit, without notice.

Skipit Travel-

The Skipit Travel service is specifically designed to help our community move around a new city, it has two key functions:
1) Journey planning – Using Google maps open API we allow for users to plan their journey on Public transport, Biking or Walking.
2) A Digital guide – Helping users to “decode” the various rules and regulations around public transportation in cities.

Skipit is developed for both iOS and Android smartphones (from this here on to be known as smartphones) and currently operates in Copenhagen only, but can be downloaded outside of Denmark, but only in the European Union.

Skipit is an independent organisation that also processes your data with the utmost security and professionalism. We are liable to share the information with Google Maps, should they request it for security details.

Processing of personal data
When using the Skipit app to plan journey’s we collect data on your journey and search data to be able to provide the service to you. The information is collected on the legal basis provided by the General Data Protection Regulation’s Article 6(1) (b).

We currently do not collect the data on journey selected information, however this data is stored by Google Maps.

Data Types
The following areas of personal data are used when you use the Skipit app: Profile information, Geographical Location, type of phone and operating system and version of app installed on your phone.

We do save your data when you use the digital assistance service, we do this to help better our digital assistance service and improve its features. 

You must also register your email, because we use the email to align your account settings and personal preferences to your email account and user profile.

Data processors and data transfers

We store your information within our own servers, these are secure and encrypted to the highest level of security.

Skipit uses Azure to store data about the version of your operating system, the time of the download/update and deinstallation of the app, in addition to when the app is first used after installation and the time that each app session is started.

Your rights
Skipit aims to inform you on all aspects of processing your data, and to allow you to have access to the following data should you request it:

  • The information that we process.

  • The purpose(s) for which the processing is done.

  • Who we pass on the information too.

  • How long we store your data or the criteria that is used to determine the period wherein the data is stored.

 

Furthermore should your personal information be wrong and you can not edit it, we must assist you in any changes.

You maintain the right to request a deletion of data from the app. 

You have the right to limit how we process your personal data. If you want to gain further information or complain, you can contact us for assistance at:
goexplore@skipit.cc

If we can not assist you or you wish to complain, you can write to the Danish Data Protection Agency. Read more at www.datatilsynet.dk.

Travel Regulations
Skipit Travel  aims to provide the most up to date version of information when traveling for our community, and ensure you have the latest information to make your travel as easy as possible. However due to the unforeseen nature of public transport we can not ensure all data is up to date and relevant. We recommended to also use the following sources to check specific information.
The travel’s rules and regulations are dependent on the transport operator used. You can use the following links to see more information for delays, replacement transports, refunds etc.

Read about the travel guarantee for bus, train and metro (in Danish)

Read about the travel time guarantee for trains (in Danish).

Read about the shared national travel regulations and instructions on how to use  cards and tickets (in Danish).

Purchase, Delivery, Inspection and transfer of City Pass

All tickets that are purchased and delivered  by the Skipit App in Copenhagen are currently outside of our responsibility area, Skipit is simply a technical link between DOT’s online webshop and our community. Therefore any issues regarding ticketing such as buying of a city pass, or inspection failures should be directed to DOT. Please find the link here:

(https://dinoffentligetransport.dk/english/)

Skipit Local’ content
Skipit can not be responsible for content that is uploaded that does not adhere to the terms, and therefore your use of the Skipit service at your own discretion.


Rights of Content
Other than the content created by Skipit we do not claim any ownership posted via our app as user content meaning: text, images, photos, or any other materials. However by posting any content on the platform you grant Skipit a license to use, delete or modify and/or translate the content. And a license to distribute the content throughout our sales channels and platforms.

By agreeing to these terms and conditions you state that you own and are responsible for your own content, however through posting content you also license this content to Skipit, and therefore waver all publicity rights, copyrights, contract rights, and intellectual property rights. Should you be paid in any form to post advertisement on the platform you are solely responsible for this business agreement, Skipit can not be held responsible for any disagreement between user and subject of content.

Skipit’s own content is protected by copyright, trademark, patent, trade secret and other laws. In order for you to use the service Skipit grants you limited permissions to use our content only for your personal use with regardings to the use and viewing of the site. These permissions does not include any use of software code, or technical infrastructure.

The Skipit Local service contains content of users and official Skipit content. Unless stated otherwise, you may not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell any content appearing on or through the Skipit Local service.

We are permitted to adjust or alter content should it interfere with our business practise or the general and basic terms laid in the above.

Despite the site and other Skipit services are normally available, there will be times when the site or other Skipit services will be interrupted for maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and equipment that are beyond the control of ourselves. 

We reserve the right to store deleted content in order to comply with certain legal obligations, these are not retrievable without a valid court order. Skipit encourages you to maintain your own backup of your content. Skipit is not a backup service and will not be liable to you for any modification, suspension, or the loss of any content.

 

Data policy

What kind of information do we collect via the Skipit service?

The information that Skipit collects is determined by the various uses of our service. Below provides you with an overview of what you and others provide, you can also edit your data settings via your profile page.

1) Geo-location: We collect geographic location, to help build content for Skipit, and allow other users to find the location of the picture you have uploaded.

2) We collect metadata such as author of content or last edited on the content you upload to the platform and the characteristics within the content, communities, tags, date, the file was created and type of file uploaded etc.

EU law states the following informations are subject to special protections:
religious views, political views, and or who you are “interested in,” or your health. And other information such as racial or ethnic origin, philosophical beliefs or trade union membership.

We also collect data on the type of content you view or interact with; features used; the actions taken such as “saved” or “reporting.”

Device Information
We record data on the device you use in order to improve your experience on different devices and to also tailor advertisements to your screen size, or recurring device usage.

The following is specific device information we collect: 

  • Device attributes: information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types and plugins.

  • Device operations: information about operations and behaviors performed on the device, such as whether a window is foregrounded or backgrounded, or mouse movements (which can help distinguish humans from bots).

  • Identifiers: unique identifiers, device IDs.

  • Device signals: Bluetooth signals, and information about nearby Wi-Fi access points, beacons, and cell towers.

  • Data from device settings: information you allow us to receive through device settings you turn on, such as access to your GPS location, camera or photos.

  • Network and connections: information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed and, in some cases, information about other devices that are nearby or on your network, so we can do things like help you stream a video from your phone to your TV.

  • Cookie data: data from cookies stored on your device, including cookie IDs and settings.

How we use the information

  • Location-related information: We use location-related information-such as your current location, where you are from, the places you like to go, and the businesses and people you are near, to provide personalization and improve our products.

  • Product research and development: We use the information we have to develop, test and improve our Products, including by conducting surveys and research, and testing and troubleshooting new products and features.

We use the information we have (including from research partners we collaborate with) to conduct and support research and innovation on topics for our own development.

We also use this information to help provide safety and security to you as a user identifying suspicious behaviour or breach of agreement in the general terms and conditions.

Shared information
The information you share on Skipit Local, will be visible for all other users within the tagged communities to see.

Should Skipit’s ownership status change or be altered we will transfer your information, behaviour and data to the new owner.

We share information with law enforcement or in response to legal requests in the circumstances outlined below.

Learn more about how you can control the information about you in Skipit settings.  

GDPR
Within the framework of the General Data Protection Regulation, you maintain the right to access, rectify, port and erase your data. You also have the right to object to and restrict certain processing of your data. This includes:

  • The right to object to our processing of your data for direct marketing, which you can exercise by using the “unsubscribe” link in such marketing communications.

  • The right to object to our processing of your data where we are performing a task in the public interest or pursuing our legitimate interests or those of a third party. 

Data retention, account deactivation and deletion

We either store data until it is no longer necessary for us to offer our service, or until your account is deleted. This “Either- Or” is carried out on a case-by-case basis depending on the nature of the data, for example how and why it is collected and processed, and relevant legal or retention needs within our operational framework.

When you delete your account, we delete things you have posted, such as your photos, this will not be recoverable at a later date. Information shared about you by others that isn’t part of your account will not be deleted. 

 

How do we respond to legal requests or prevent harm.

We access, preserve and share your information with regulators, law enforcement or others:

In response to a legal request, if we have a good-faith belief that the law requires us to do so.

When we have a good-faith belief it is necessary to: detect, prevent and address fraud, unauthorized use of the products, violations of our terms or policies, or other harmful or illegal activity; to protect ourselves (including our rights, property or products), you or others, including as part of investigations or regulatory inquiries; or to prevent death or imminent bodily harm.

Information we receive about you can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation, or investigations of possible violations of our terms or policies, or otherwise to prevent harm. 

 

How to contact Skipit with questions
The data controller responsible for your information is Skipit ApS, which you can contact by mail at: goexplore@skipit.cc with “Subject” field outlining reason for contacting.